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Terms & Conditions

Website Terms and Conditions

Website Terms & Conditions of Use

Voozo Dealer is the trading name of Voozo Dealer Limited, who are responsible for and operating the website www.voozodealer.com.

We are a limited company registered under the Companies Act 2006 in England and Wales (registration number 9198468), with registered offices located at Unit 3, Pool Street, Wolverhampton, West Midlands, WV2 4HN.

The terms and conditions outlined herewith, are applicable between yourself (as a user of the voozodealer.com website) and Voozo Dealer Limited.

Using the VoozoDealerWebsite

If you register, login or utilise any aspect of the www.voozodealer.com website, you are agreeing fully to these terms and conditions.

In the eventuality that you do not agree to all or any part of the terms and conditions outlined herewith, kindly refrain from using the website, do not login or continue to use the site or its portals.

We reserve the right to change these terms and conditions at any time without giving notice. We recommend that you check the terms and conditions sporadically to ensure you are aware of any updates/changes made to these conditions. In continuing to use the website, you are agreeing to the amendments made to, and the full terms and conditions of this website.

Service Offering

Voozodealer.com is a website, which helps us source and identify leasing deals tailored to your (“the customer”) individual requirements.

Voozodealer.com also enables consumers (“the customer”) to review and notify us of your requirements at a time that is convenient for them.

Voozo Dealer Limited is a credit broker and not a lender. Voozo Dealer Limited is regulated by the Financial Conduct Authority. Registered No: FRN706461.

Pricing Advertised

Any prices advertised on the www.voozodealer.com website, are subject to credit approval.

Information We Collect

We collect information about you when you engage with us either via telephone to our office, through our website, other digital platforms or our partners.

Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you).

The information we collect includes some or all of the following:

We will also monitor, record, store and use any telephone, email or other electronic communications with you for training purposes so that we can check any instructions given to us and to improve the quality of our customer service.

How we use this information and the legal basis for processing

We will only process information that is necessary & required for the purpose for which it has been collected.

The legal basis of processing will vary depending on the type of service you have requested, and we have listed some examples of our processing activities below:

Our "legitimate interests" as referred to here, include our legitimate business purposes and commercial interests in operating our business in a customer-focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements.

How do we share this information?

We do not sell your information to third parties, but we do work closely with third party suppliers who fulfil business activities for us.

In such situations, we will only share the information that is necessary for the third party to perform the processing activity it was provided for, such as;

Some of these third parties may also be considered a data controller in respect of holding your personal data. In these cases, we will provide you with the privacy statements of those parties.

How Long Your Information Is Held

We will not hold your personal information for any longer than is necessary.

If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship. Once contracted, we have an obligation to store information for regulatory purposes.

In any event, the retention period will be the statutory retention period unless there is a further legal or regulatory requirement to do so.

How can you manage the information we hold about you?

Under the data protection act you have certain rights in relation to the data we hold about you.

Under GDPR these rights are extended and listed below:

Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.

If you have a complaint regarding any aspect of how we handle your personal information, please write to us at the above address.

If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner's Office at the following address:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

You can also contact the Information Commissioner's Office using their online form: https://ico.org.uk/global/contact-us/email/

Protecting your privacy

In order to protect the personal data collected from you by VoozoDealer against accidental or deliberate manipulation, loss, destruction or the access of unauthorised persons, technical and organisational security measures are constantly improved as part of our technological development.

In addition, our employees, subcontractors and other support staff are obligated to observe confidentiality and data privacy.

You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law.

We will monitor network traffic from time to time for the purposes of backup and problem solving and in order to ensure that you are not misusing any of the services provided to you.

Subject Access Requests

You have the right to request access to a copy of the personal information that we hold about you.

This is also known as a ‘Subject Access Request’.

This information is provided to you free of charge however, we can refuse to respond or charge a ‘reasonable fee’ of £25 inc. VAT when a request is manifestly unfounded, excessive or repetitive.

We will provide this information in a structured, commonly used file format, such as csv, pdf or txt file.

This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

Where possible, we will provide this information via remote access to a secure self-service system, such as our Customer Account area, which would provide you with direct access to your information.

If you would like to submit a Subject Access Request, please make a data protection request in writing to:

In Writing: VoozoDealer, Unit 3, Pool Street, Wolverhampton, West Midlands, WV2 4HN

We will response to your request without delay and at the latest, within two months of receipt of your request.

Data Breaches

If at any time we become aware that your data has been compromised, or that a breach of our systems and controls has occurred, which has an impact on the security of your data, we will notify the Information Commissioner’s Office, and you, without undue delay.

Withdrawing Consent

You have the right to withdraw your consent for us to collect, process and store your data at any time. Should you wish to withdraw your consent, please confirm this in writing to our Data Protection Officer:

In Writing: VoozoDealer, Unit 3, Pool Street, Wolverhampton, West Midlands, WV2 4HN

Please note, by withdrawing consent, VoozoDealer may be unable to execute the contract that you have entered into with us and will result in termination of our services. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Certain data may need to be retained by VoozoDealer so as to adhere to our regulatory and legal compliance requirements as a regulated business.

Statutory Rights

Your statutory consumer rights are not affected by any part of this agreement.

Limitation of Liability

The use of information and pricing on this website is provided free of charge, and Voozo Dealer Limited accepts no liability for any corruption of data, software, hardware, or financial losses/damages of any nature, be it direct, indirect or consequential damage.

We reserve the right to suspend your account under the terms of use if you breach any of the clauses outlined within these conditions of use.

Key Considerations

The use of the voozodealer.com website constitutes the acceptance of our terms and conditions, privacy policy and is an agreement between you (“the customer”) and Voozo Dealer Limited, in regards to your continued use of the voozodealer.com website, and supersedes any previous agreements associated with your use of this website.

The terms and conditions outlined herewith are to be governed and enforced by English law, and any subsequent disputes regarding the terms and conditions or privacy policy shall be subject to the exclusive jurisdiction of the Courts of England & Wales.

Correspondence

All correspondence relating to the voozodealer.com website should be sent to:

Voozo Dealer Limited

Unit 3, Pool Street

Wolverhampton

West Midlands

WV2 4HN

Right to complain

If you have a complaint about any aspect of data protection or if you feel your privacy has been breached by us, we would like to hear from you.

To help us investigate and resolve your concerns as quickly as possible, please contact our Data Protection Officer:

In Writing: VoozoDealer, Unit 3, Pool Street, Wolverhampton, West Midlands, WV2 4HN

If you are unhappy with the final response you have received from Voozo Dealer Limited, you have the right to complain to the supervisory authority, the Information Commissioner’s Office (ICO) within three months of your last meaningful contact with us. You can call the ICO on 0303 123 1113 or by visiting their website: https://ico.org.uk/.

Declaration Statement

VoozoDealer Limited is a credit broker and not a lender, we are regulated by the Financial Conduct Authority. Registered No: FRN706461. VoozoDealer Limited is registered with Companies House under Company Registration Number: 9198468. VAT Registration Number is: GB 196 6989 21. Vehicles shown are for illustration purposes only. All offers are subject to change at any time and are subject to finance approval and vehicle availability. Figures quoted on the VoozoDealer website aresubject to credit approval by the funder reviewing your application. A nominal documentation/administration fee may be applicable for registration purposes. Business Rates quoted are exclusive of VAT at the prevailing rate. Personal Rates are inclusive of VAT at the prevailing rate. Bespoke vehicles may require a holding deposit. Should you have any questions, please message us through the system after enquiring about a car or call us on 0203 757 7120.